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Customer Reviews

1. Prompt communication that's factual, practical, and responsive to my needs.

1. Prompt communication that’s factual, practical, and responsive to my needs. 2. Good products to offer (Erie agent) 3. Kind, helpful attitude
Anonymous

...a good product to offer and a very competitive price.

Hi Susan, When I was insurance-shopping you were impressively quick to return my calls. You listened carefully to my questions and remarks; I could tell, because your replies were always relevant and complete. You were forthcoming with information but never tried to make decisions for me and never pressured me to buy anything. Of course that made shopping a more pleasant experience than it might have been, but in the long run that’s not so important. I had spoken to a few other agents before contacting you, and you’re the one who impressed me as the kind of agent I’d want to be dealing with if a claim or other problem ever happens. It didn’t hurt either, of course, that you have a good product to offer and a very competitive price.
Anonymous

Susan is an awesome Agent. She is always there to answer questions and help...

Susan is an awesome Agent. She is always there to answer questions and help with any situation. So glad I found her.
JM
Janiece M

I love Susan! She is great & always answers any questions or concerns promptly.

I love Susan! She is great and always answers any questions or concerns promptly. She also takes the time to explain things to me and provides me with the best customer service. Thank you so much!
JT
Jennifer T

Affordable insurance. Good customer care.

Affordable insurance. Good customer care.
WM
William M

Feel like we can address you any time we need. Very quick responses.

Feel like we can address you any time we need. Very quick responses. More than willing to find the information and get back to us.
JC
Julie C

Great prices and very personable!

Great prices and very personable!
Anonymous

Great attention to detail!

Great attention to detail!
JF
Jeanne F

...the experience was wonderful!!!!!

My husband and I just switched our home and auto over to Susan and the experience was wonderful!!!!! I also got a life insurance policy for myself and it was so much easier then I thought it would be. Susan is on top of the process and explains everything EXTREMELY well!!!!!
Deborah Morrissey-Peak
Deborah M
5/5

... always extremely responsive and professional.

Susan provides awesome service and is always extremely responsive and professional.
Josh Endsley
Josh E
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